California Consumer Privacy Act (CCPA)
Your Privacy Rights Under California Law
Effective Date: January 1, 2020 | Last updated: 8/4/2025
This notice applies to California residents and explains how we collect, use, and share personal information, and your rights under the California Consumer Privacy Act (CCPA).
Your Rights Under CCPA
As a California resident, you have the following rights:
Right to Know
Request disclosure of personal information we collect, use, disclose, and sell
Right to Delete
Request deletion of personal information we have collected from you
Right to Opt-Out
Opt-out of the sale of your personal information to third parties
Right to Non-Discrimination
Not be discriminated against for exercising your privacy rights
Personal Information We Collect
In the last 12 months, we have collected the following categories of personal information:
Categories Collected:
- A.Identifiers: Name, email address, phone number, shipping address, IP address, account name
- B.Commercial Information: Products purchased, purchasing history, shipping preferences
- C.Internet Activity: Browsing history on our site, interaction with our services, search history
- D.Professional Information: Business name, business address, industry type
How We Use Your Information
We use personal information for the following business purposes:
- Providing fulfillment services and managing your account
- Processing orders and shipping products
- Communicating about your orders and our services
- Improving our services and developing new features
- Detecting and preventing fraud and security incidents
- Complying with legal obligations
- Marketing and advertising (with your consent)
Information Sharing
We Do Not Sell Personal Information
Lava Fulfillments does not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Service Providers: Companies that help us operate our business (e.g., shipping carriers, payment processors)
- Business Partners: With your consent, to provide integrated services
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In connection with a merger or sale of assets
How to Exercise Your Rights
Submit a Request
To exercise your rights under CCPA, you may:
Call us:
916-888-9788
Mail us:
Lava Fulfillments
Attn: Privacy Rights
3457 Fitzgerald Rd #6
Rancho Cordova, CA 95742
Verification Process
To protect your privacy, we will verify your identity before responding to requests. We may ask for:
- Information to match our records
- A signed declaration under penalty of perjury
- Power of attorney (if someone is making a request on your behalf)
Response Timeline
- We will confirm receipt of your request within 10 business days
- We will respond to your request within 45 calendar days
- If more time is needed, we will notify you of the extension (up to 90 days total)
- If we cannot verify your identity, we will inform you
Authorized Agents
You may designate an authorized agent to make requests on your behalf. The agent must provide:
- Written permission signed by you
- Verification of their own identity
- Direct confirmation from you about the authorization
Children's Privacy
We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Notice
We may update this CCPA notice periodically. We will notify you of material changes by posting the new notice on this page and updating the "Last updated" date.
Contact Information
For questions about this notice or our privacy practices:
Lava Fulfillments
Email: inquiry@lavafulfillments.com
Phone: 916-888-9788
3457 Fitzgerald Rd #6
Rancho Cordova, CA 95742
Privacy is a fundamental right. We are committed to protecting your personal information and respecting your privacy choices.