Terms and Conditions
Last updated: 8/4/2025
1. Agreement to Terms
By accessing and using the services of Lava Fulfillments ("Lava Focus AI LLC"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Services
Lava Fulfillments provides third-party logistics (3PL) services including but not limited to:
- Warehousing and storage
- Order fulfillment and shipping
- Inventory management
- Kitting and assembly
- Returns processing
- E-commerce platform integration
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information about your products
- Ensure all products comply with applicable laws and regulations
- Maintain adequate inventory levels
- Pay all fees and charges in a timely manner
- Not ship prohibited or hazardous materials without proper disclosure
- Maintain appropriate insurance coverage for your inventory
4. Pricing and Payment
Pricing for our services is outlined in your service agreement. Payment terms include:
- Invoices are issued monthly unless otherwise agreed
- Payment is due within 30 days of invoice date
- Late payments may incur interest charges
- We reserve the right to hold shipments for overdue accounts
5. Liability and Insurance
Our liability is limited as follows:
- We maintain commercial general liability insurance
- Our liability for loss or damage is limited to $100 per occurrence unless additional coverage is purchased
- We are not liable for damages due to circumstances beyond our control
- Clients are responsible for insuring their inventory
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of business. This includes but is not limited to pricing, customer lists, and business strategies.
7. Term and Termination
Service agreements may be terminated:
- By either party with 30 days written notice
- Immediately for breach of terms
- For non-payment after appropriate notice
Upon termination, all outstanding fees become immediately due and payable.
8. Indemnification
You agree to indemnify and hold harmless Lava Fulfillments, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Sacramento County, California.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
11. Contact Information
For questions about these Terms and Conditions, please contact us at:
Lava Fulfillments
Email: inquiry@lavafulfillments.com
Phone: 916-888-9788
3457 Fitzgerald Rd #6
Rancho Cordova, CA 95742