Privacy Policy

1. Introduction

Lava Focus AI LLC ("Lava Fulfillments", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lavafulfillments.comor use our fulfillment services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Business information (company name, website, tax ID)
• Billing and payment information
• Product and inventory information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Location data (country/region)

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our fulfillment services
• Process orders and manage inventory
• Communicate with you about your account and services
• Send marketing communications (with your consent)
• Analyze usage patterns and improve our website
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business
• Shipping Partners: To fulfill and deliver orders
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you authorize us to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Restrict processing of your information
• Data portability

7. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it's used
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell your information)
• Non-discrimination for exercising privacy rights

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: